Just received the most wonderful letter from a reader that almost brought a tear to my eye.
It was all about how much she enjoyed the August editon of the magazine and was looking forward to trying the teashops, visiting the Watts Gallery etc. etc.
To be honest, it's quite rare to hear from satisfied customers - it's far more common to get letters from people complaining about things in the magazine, which happens more often than you might think.
It is a truth universally acknowledged that no matter how positive an article is, someone somewhere won't like it - and they're always the first ones to get in touch to share their views.
I suppose it's a bit like when you go out for dinner. If it's really impressive then you might tell your friends about it but you probably wouldn't bother writing a letter. If, however, you were disappointed with some element of the evening, you wouldn't hesitate to put pen to paper.
The other people we sometimes hear from are disgruntled celebrities. Most of them are fine, and we're fortunate to have a good relationship with pretty much all the celebs in Surrey, but there's always the odd one who's unhappy about something or other (we heard from one yesterday, for example, though better not say too much more about that for the timebeing...).
Anyway, if any of you feel the inclination to send us a nice letter, please don't hold back - it will make our day.